Behind the Scenes at LendCity: Career and Culture
#27

Behind the Scenes at LendCity: Career and Culture

In this episode of The Wisdom, Lifestyle, Money Show, host Scott Dillingham shares insights into working at LendCity Mortgages, highlighting opportunities amid job losses from layoffs, closures, and mandates.

Scott emphasizes a fun, politics-free culture with dedicated departments: Sales for client options, admin for fast processing, social media/marketing for education, commercial for specialized lending, and head office for compliance.

He discusses unique perks like profit-sharing for salaried staff, community events (e.g., golf tournaments, snow shoveling, gift baskets), and team outings (e.g., limo bus light tours)—fostering collaboration and rewards.

For sales roles: Access to multiple lenders provides flexibility (e.g., options beyond declines), full-time underwriters ensure quick approvals, and educational platforms (seminars, podcasts, articles) build trust and leads.

Hiring focus: Experienced mortgage agents/brokers ($10M+ annual volume) for speed/service; contrasts with single-lender limitations, enabling better client outcomes.

In 2025, Canada's mortgage brokerage sector sees 60% renewals (wave of refinancing), market growth to USD 989M (4.92% CAGR), shorter-term fixed popularity amid uncertainty, and emphasis on consumer protection—boosting demand for versatile brokers, per FSRA, Mordor Intelligence, and MPA Mag.

This episode invites career seekers while revealing LendCity's client-first, supportive environment in Ontario's 2025 economy.

Guest Bio 
Scott Dillingham is the host of The Wisdom, Lifestyle, Money Show and founder of LendCity Mortgages in Windsor, Ontario, specializing in home and investment financing. Building from solo to 20 employees, Scott fosters a fun, collaborative culture. Passionate about growth and community, he shares behind-the-scenes insights. Connect with Scott at lendcity.ca, call 519-960-0370 (office) or 226-348-7884 (cell), or apply for roles.

Key Takeaways
  • Fun Culture: Relaxed, renovated environment promotes enjoyment amid dedicated work—no politics, cliques, or favoritism; all thrive together.
  • Departments: Sales for options; large admin (more than sales) for speed/instant approvals; social/marketing for education/videos; commercial for unique lending (e.g., single-family as commercial); head office for compliance.
  • Perks: Profit-sharing based on sales; team events (movie nights, limo tours); community outreach (golf, snow shoveling, gift baskets, charity)—rewarding and fulfilling.
  • Client Focus: Multiple lenders solve declines (A/B/C options); underwriters pre-review for accuracy; educational tools (seminars, podcasts, articles) build trust/leads.
  • Hiring: Seeking experienced agents/brokers ($10M+ volume) for optimized service; contrasts bank limitations—unlimited potential in broker space.
  • Growth: From single lender handicaps to wide-open options; market share gaining as trust builds in brokers vs banks.
  • 2025 Trends: 60% renewals drive refinancing; market to USD 989M (4.92% CAGR); shorter fixed terms amid uncertainty; focus on consumer risks/protection.
Resources and Links
Call to Action 
If Scott Dillingham's insights into LendCity's culture and opportunities in 2025's renewal-driven market excite you for a mortgage career, apply at lendcity.ca or call 226-348-7884. Share this episode with job seekers in finance—tag us on social media! What's your ideal work environment? Leave a review on Apple Podcasts or Spotify to help others find 2025 brokerage trends, hiring tips, or team culture stories. Tune in next week for more on professional growth.
  • (00:03) - Introduction to LendCity Careers
  • (08:33) - Education and Client Support
  • (12:38) - The Commercial Team Advantage
  • (15:52) - Community Engagement and Team Culture
  • (16:15) - Hiring Experienced Mortgage Agents

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